Daddy D and I were out running errands this morning. I arrived home first and as usual picked up to listen to our voice mail messages. There was one message that was obviously a pre-recorded message reportedly from one of our credit card companies. The message asked either myself or Daddy D to call them about recent purchases made on our card. The call allegedly originated from Credit Card Services Fraud Operations of our credit company. As Daddy D and I work as a team, we decided instead to call the number on the back of our credit card. Daddy D listened to the list of our recent purchases and nothing seemed out of order. He had me listen to the same recounting of our recent purchases. We agreed that the list provided our credit company was accurate and reasonable. Then, we decided to check out the other phone number, 1- 800-454-9078. Immediately after dialing, Daddy D was asked to enter our 16-digit credit card number. Did he do that? Of course, not...in earlier times, we might have fallen victim to this kind of scam. However, we have heeded the warnings not to give out personal information like credit card numbers to unsolicited e-mail and phone calls.
I can understand how people can be easily fooled by such ploys. First, we want to trust other humans. Second, Credit Card Services Fraud Operations has an official ring. Third, the crooks did have some information about us calling us both by name.
How can we protect ourselves from this kind of crime and identity theft? You can check questionable telephone numbers by googling the number. If you have concerns about charges, use the telephone number provided on the back of your credit card. Look at the useful information about identity theft provided by the Federal Trade Commission .